Q & A


Q1: Are Epoleon products safe?
Q2: What Epoleon is good for?
Q3: What is odor neutralizer?
Q4: How Epoleon works for odors.
Q5: How to apply it?
Q6: Which is the right product for household use?
Q7: What is difference between these products?
Q8: What are dilution ratios? (Except PC-300)
Q9: How much to use?
Q10: What is Epoleon Gel-220 for?


Q1: Are Epoleon products safe?
Epoleon products are environmentally safe organic compounds. Please refer Are Epoleon odor control products environmentally safe and not harmful to my pet? for more detail.

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Q2: What Epoleon is good for?
Dead animal odors, Skunk odors, pet odors, Household odors, etc...

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Q3: What is odor neutralizer?
Please refer to Why masking agents are not effective as Epoleon products? for more detail.

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Q4: How Epoleon works for odors.
Unlike masking type deodorizers, Epoleon actually neutralize odors by chemical reactions. Therefore, Epoleon needs to get contact with odorous gases. Good contact is the key word for neutralization.

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Q5: How to apply it?
For most of applications, the spray method is used. Spray in the air and all surfaces surrounding the area for best results. In the case that the odor causing object, such as a dead rodent behind a wall, is unable to be removed, or you cannot locate the exact area where the odors are coming from, you may receive unexpected results due to minimal contact between the odorous gases and the Epoleon product.

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Q6: Which is the right product for household use?
N-100, NnZ, N-7C, PC-300 and Gel 220 are designed for household odors.

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Q7: What is difference between these products?
N-100, NnZ and PC-300 are non-fragrance odor neutralizers while N-7C and Gel-220 contain slight fragrances added to the basic odor neutralizing ingredients.
N-100, NnZ and N-7C come in full concentrated formulas which may require water dilution before use.
PC-300 is a ready to use product and is in a 16 oz. spray bottle.
N-100 reacts directly with odors by a strong chemical reaction.
NnZ reacts with odors by a chemical reaction and capsulation methods.
N-7C reacts with odors by a chemical reaction, capsulation and counteraction methods. (N-7C is recommended for wide range odor control)
PC-300 reacts with odors by a chemical reaction.

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Q8: What are dilution ratios? (Except PC-300)
It depends on many situations. However, we recommend 5 to 20 times dilution for most applications. (1 part of Epoleon to 5 parts of water, up to "1 to 20") You may use it straight (no dilution) for strong odors.

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Q9: How much to use?
It depends on many situations. You need the amount to cover the entire area for initial application and may require repeated application, as needed.

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Q10: What is Epoleon Gel-220 for?
Epoleon Gel-220 is to waft very light amounts of fresh scent to room for unpleasant odors in any enclosed areas.
Epoleon Gel-220 also works similar to other Epoleon products as odor neutralizer besides to waft fragrances.
Epoleon Gel-200 offers 2 types of fresh fragrances.
Please refer to Epoleon Gel-220 for more detail.

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For any questions, please contact us by filling out the Contact Us form and send it to us.

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